The Principles of Supervision DSST study guide and flashcards will teach you everything you need to know for the DSST test. You will review different types of authority, staffing, organization layout and more. This guide will give you detailed examples and exercises to teach and test your skills. You don't need a separate textbook with this or any other study guide we offer. This title also includes sample test questions to teach you the material to pass your DSST test. This DSST study guide has overlap with the CLEP Principles of Management test. If you need the credit, you may want to take this CLEP test as well. $35.97 Credits: 3 Difficulty: 3 Number of Questions: 73 Recommended Passing Score: 49
Included in the Principles of Supervision DSST Study Guide
What is a Supervisor? What Does it Take to be a Supervisor? Authority Planning Steps in Planning Mission Statement Goals and Objectives Policies Procedures and Rules Decision Making Change Time Management Delegation Organizing Organizational Theories Organizational Structures Line and Staff Authority Line and Functional Authority Delegation of Authority Unity of Command Centralization and Decentralization Organization Charts Matrix and Project Organizations Staffing Directing Maslow’s Hierarchy of Needs Leadership Motivation Hawthorne Effect Theory X & Y	Communication Communication/Information Flow in an Organizational Setting Group Dynamics Problem Solving Conflict Resolution Recruiting and Selecting Talent Working with a Diverse Workforce Discipline Employee Counseling Controlling & Budgets Gantt Charts Legal Issues Sexual Harassment Stress in the Workplace Personnel Administration Performance Appraisals Collective Bargaining and Unions Training and Development Training Need Analysis Organizational Development – OD Operations Planning and Control Productivity Total Quality Management (TQM) Work Scheduling Business Ethics Sample DSST Test Questions Test Taking Strategies What Your Score Means Test Preparation

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